0 comments

First of all: I parked my vehicle in a parking spot where there was absolutely no sign on it what so ever that it is reserved for a manager. I went to my vehicle to get something, Chris asked me to move my vehicle to a different parking spot and I asked him what is the difference? He said: this is reserved for the manager. I didn't say anything and I went ahead and I moved my vehicle to a different spot.

Second of all: I went down to the front desk to find out if I can reserve the same room for a second night, no body was in the front desk. After I waited almost four minutes , a gentlman came to ask me if I need help, I asked him if I can reserve the room for a second night, he checked the computer and he said: yes, you can, He went inside, talked to Chris. Chris came out and sat infront of the computer and said: No you can't, You have to check out tomorrow (what kind of a manger will say this statement to customer " You have to check out tomorrow"??!!. There is always a kind word and a disrespectful word In my opinion this is disrespectful statement, and I didn't pay attention to Chris. I went ahead and asked the first gentleman what is that mean? he said there is no rooms available. I turned around and walked out. If Chris is a real manager,he could have said " I am sorry we are all sold out or I am sorry there is no rooms available for tomorrow, or I am sorry we are booked for tomorrow just like any other kind-full respectful manager, not like the way he said it"You have to check out tomorrow"!!!

Third of all: at 9:20 pm the phone in our room ringed. I picked up the phone and it turned out to be Chris. He stated that:he is getting a complain from the room underneath my room that there is a noise coming out of my room. there was absolutely no noise coming out from my room but the only thing that I had my four years old baby running around exited because we just got in, and no matter what you tell a four years old boy stop,he is not going to listen, but eventually he will stop.then I asked him if he can change the room for me to downstairs just to cooperate with him and make him happy. He said there is none available, and then I remember that my room is exactly above the front office, so how could a customer complain if my room is above the front desk. Isn't this a lie?? I asked him what is your name? he said Chris and that when I found out his name was Chris. I didn't know that before. I asked him : do you have anything against me? Did I do anything to you Chris. Did I know you before?He said why? I told him you had been rude to me since the minute I walked in and I asked him is this hotel managed by Wyndham . He says yes what are you going about me to Wyndham? I told him this is between me and them, and then he went ahead and hanged up the phone on me. (to the focus at

This person wrote the review because of poor customer service of knights inn room from Knights Inn. Reviewer claimed that he or she wants Knights Inn to read this review and look into the issue (if any).

If you have a chance, please immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by Knights Inn for you to read. This information may help you with your purchase decision.

Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel
You May Also Like