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Summary of Knights Inn Customer Service Calls

282 TOTAL CALLS
76% SUCCESSFUL CONNECTIONS
03:29 AVG CALL DURATION
0% ISSUES RESOLVED

Customers Contact Knights Inn to Ask about:

Refund:

  • “Refund”
  • “Customer complaint/ awful experience want full refund”
  • “Blood all over room, hotel refusing to refund”

Staff:

  • “Poor service very bad”
  • “I was denied access with my service dog”
  • “Denied access with my federally registered service dog”

Payments and Charges:

  • “Bill”
  • “Charges”
  • “Got charged incorrectly”

Cancellation:

  • “Cancelled room without contacting us to”
  • “Cancelation”

Other:

  • “Manager issues”
  • “Complainf”
  • “Disrespected by staff”

About Knights Inn

Top 5 Knights Inn Services

Sanitary Conditions, Customer Care, Room Booking, Owner

Top 5 Likes about Knights Inn

Quiet area no one bothered anyone, Close to watkins glen

Top 5 Dislikes about Knights Inn

Very poor customer service, Very poor knights inn, Staffs demeanor, Staffs, Service

Summary

Knights Inn is a hotel chain owned by Wyndham Worldwide and based in Parsippany, New Jersey. Key features include free parking, continental breakfast, and highway/in-town access at all locations. Each Knights Inn originally had one-story units with all-exterior corridors and medieval-inspired architecture, but the chain no longer applies those features to new properties. Knights Inns originally has notable use of flowers and other landscaping. Knights Inn offers free continental breakfast at participating locations. Knights Inn started in Columbus, Ohio when its first location opened in 1974. The Columbus-based Cardinal Industries, Inc., a former manufacturer of prefabricated buildings such as apartments and motels, developed the chain.

Knights Inn reviews and complaints

Knights Inn is ranked 204 out of 1155 in Hotels and Resorts category

Payment Methods

VISA

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Number of Reviews

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Number of Comments

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Number of Calls

No calls for this period.

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