Knights Inn
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Knights Inn Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Knights Inn has 1.4 star rating based on 184 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Leaving, Location, Had a room.
Cons: Very poor customer service, Entire experience, Staffs attitude.Recent recommendations regarding this business are as follows: "Don’t stay at Knight Inn", "Not unless ur desperate & want to get SICK 4 REAL.", "Go somewhere else.", "Do Not expect help", "DO NOT STAY THERE STAYING IN YOUR VEHICLE OVERNIGHT IS INFINITELY BETTER".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Knights Inn has 1.4 star rating based on 184 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Leaving, Location, Had a room.
Cons: Very poor customer service, Entire experience, Staffs attitude.Recent recommendations regarding this business are as follows: "Don’t stay at Knight Inn", "Not unless ur desperate & want to get SICK 4 REAL.", "Go somewhere else.", "Do Not expect help", "DO NOT STAY THERE STAYING IN YOUR VEHICLE OVERNIGHT IS INFINITELY BETTER".
Most users ask Knights Inn for the refund as a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Grapevine, Texas
Bed bugs
User's recommendation: Don’t stay at Knight Inn
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Atlanta, Georgia
How to get refund before lawyer contact
Ontario, California
PREPAID PREVIOUS CUSTOMERS: Walked into FILTHY ROOM
All FILMED BTW 4 LEGAL PURPOSES 4 CLASS ACTION SUIT..(quriuz@***.com) Toilet had *** & used tissue in it upon arrival/ immed saw it wasnt flushing & Went strait to MOST DISRESPECTFUL MGR U CAN FIND especially if ur COLORED! Our room HERE in Dec was rt next door & fully working.
This room has 3 outlets burnt out no smoke alarm batteries/FLOOR DAMAGE FROM TOILET OVERFLOW/ ASBESTOS ON all LAMPSHADES/ WATER STAINS ON ROOF & MUKTIPLE PLACES ON FLOOR WHICH MEAN MILDEW & I had to move fridge between beds to get IT power Which im sure called the roaches we found Crawlin rnd. Told mgr 1st day so She sent FAM MEM TO COME USE A TOILET SNAKE ; he said its fine now! IT BKD UP SAME NIGHT..SHE STILL WONT MOVE US as we watch folks leave daily. We Cant reach any1 who WILL *HELP Us GET MOVED 4 7DAYS ALREADY unless its to *Help FEED U BS BCUZ THEY GOT UR $!
THIS PLACE NEEDS TO BE CONDEMNED & mgr should be SENT BACK TO INDIA. SHES THE MOST RACIST POS WALKIN. Took our money & weve bn here since the 7th w no toilet & NEW ROACH TENANTS IN OUR THINGS. ALL ON FILM.
Lamps got asbestos all over em. STILL HAS NOT SENT A REAL PLUMBER & REFUSES TO REFUND OR MOVE US TO A SANITARY ROOM.
IM DISABLED BY LAW. ANY ATTY READY TO WORK HIT MY EMAIL PLZ.
- Prices r decent
Preferred solution: Full refund
User's recommendation: Not unless ur desperate & want to get SICK 4 REAL.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Catawba, Virginia
Public Service Announcement
- Everything about the place everything
Preferred solution: Full refund
User's recommendation: DO NOT STAY THERE STAYING IN YOUR VEHICLE OVERNIGHT IS INFINITELY BETTER
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Nashville-Davidson, Tennessee
Refund issues
Expedia refuses to refund us our money until Knights Inn refunds their money… it’s a joke! Expedia charged us, therefore they should refund the money to customers and then fight Knights Inn for their refund.
It’s bad business and flat out pathetic customer service. Will never use either company again.
- Appalling
- Despicable
Preferred solution: Full refund
User's recommendation: Never use Expedia and NEVER EVER stay at Antioch Knights Inn
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Nashville-Davidson, Tennessee
Awful experience
DO NOT STAY HERE!!!!!!!!!
I was looking for a hotel in St. Louis, and my phone redirected to Nashville and somehow and then auto booked a room.
When I contacted them, (15 min. Later when I was shocked to see Nashville) they issued me no type of refund or credit or anything, stating that it had to be a 24 hour cancellation. I literally called them 15 minutes after I realized I had made the mistake. When I called the guy hung up on me and said sorry about your luck.
So did the people at snap travel. The people at snap travel were just as bad. They offered me no type of refund or credit, and I even would have accepted a credit to stay at this hotel in the future.
Its incredible how businesses are willing to lose a customer and how customer service has gone out the window, kayak, snap travel, this knights inn, simply because Kayak booked a room for me in a City I was 400 miles away from. And when I called for a refund the phone rings 3000 times before I finally get someone to pick up, and when I do they tell me sorry about your luck and hang up on me.
I dont care how nice the amenities are, or anything of that nature.
I never actually saw the room. But if theyre willing to treat me like this, then it just goes to show you how you will be treated if you stay here!!!
People these days do not understand any sort of customer service, and all they had to do was give me a credit and I would have been happy and used it down the line. Instead they want to screw me over and not issue me a refund, or even a credit. And you hang up on somebody who essentially just paid you excess of 100 bucks for nothing!!!!
Smdh.
I was literally 400 miles away from the city, called 15 minutes after I accidentally made the booking (technically it kind of finalized it before I even wanted to) and they hang up on me. And they wonder why they are losing the race against more prominent hotels.
DO NOT STAY HERE!!!!!!!
Kennethhollenkamp@***.com
Trip typeCouple
Location1.0Service1.0Rooms1.0
- Terrible customer service
- No microwave oven
- Front desk are rude
Preferred solution: Full refund
User's recommendation: DO NOT STAY
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Mount Pleasant, Wisconsin
Paperwork
Preferred solution: Deliver product or service ordered
User's recommendation: Do Not expect help
London, Ontario
To Complain!
Trying to sleep in my car in 5 degree weather.
- Worst owner ever
Preferred solution: Apology
User's recommendation: Go somewhere else.
MANY HOMELESS PEOPLE FREEZING OUT SIDE IN THE COLD WOULD BE THRILLED TO HAVE A CAR TO SLEEP IN. COUNT YOUR UR BLESSINGS BUDDY. AT LEAST YOU HAD A ROOF OVER YOUR POINTY LITTLE HEAD.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Hanover, Pennsylvania
Customer complaint/ awful experience
They don't care. They never contacted me.
This place never contacted me. Nothing they don't care
- Guest are amazing
- Bedbugs
- Room was awful
- Poor service
- Staffs attitude
Preferred solution: Let the company propose a solution
User's recommendation: DO NOT GO THERE ITS DISGUSTING. I WAS FORCED TO STAY AND I TRYED TO BE AWAY FROM PLACE AS LONG AS I COULD
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
San Angelo, Texas
Bed bugs
We woke up in a hurry for check out so it wasnt until our drive back home we all noticed bite marks all over our bodies. When we noticed them we took pictures and called immediately.
The woman that answered the phone said she could not help us and told us to call back at lunch the next day to speak with a manager. When we called and asked to speak with the manager he laughed at us and said why didnt we call right away so we told him we called when we noticed the bites and again he laughed and said we should have noticed them in the shower. After telling him I would call the health department he said he would have to call corporate to get an approval for a refund but it would take a few days for him to reach them. He did not mention that he was going to do anything about the problem so I guess theyre going to continue putting people in that room.
Room 106! But Im sure if theyre in one room theyre in all of them!
Preferred solution: Let the company propose a solution
If you stay at motels that have bedbugs in them, You Might Be A Redneck
Refusing to return my money even though I didn’t stay
Preferred solution: Full refund
User's recommendation: Don’t stay at the knights inn unless you like to pay to stay in trap houses.
Kingman, Arizona
Customer service
Preferred solution: Let the company propose a solution
Wrongful charges and more
- Horrible profesionalism
- Bad management
- Filthy outdated room
Preferred solution: Full refund
User's recommendation: Don't do it...
Patriot, Ohio
Horrible place
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Virginia Beach, Virginia
Worst stay ever
Preferred solution: Full refund
User's recommendation: Don't go here
Miamisburg, Ohio
Disgusting room and service
About
, , , ,
Knights Inn is a hotel chain owned by Wyndham Worldwide and based in Parsippany, New Jersey. Key features include free parking, continental breakfast, and highway/in-town access at all locations. Each Knights Inn originally had one-story units with all-exterior corridors and medieval-inspired architecture, but the chain no longer applies those features to new properties. Knights Inns originally has notable use of flowers and other landscaping. Knights Inn offers free continental breakfast at participating locations. Knights Inn started in Columbus, Ohio when its first location opened in 1974. The Columbus-based Cardinal Industries, Inc., a former manufacturer of prefabricated buildings such as apartments and motels, developed the chain.
Knights Inn is ranked 433 out of 1983 in Hotels and Resorts category
USA
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